Refund and Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at info@ucarwhoosale.com or call us at
+44 7445143123.

Return Warehouse Address (US):

28408 SWEETGUM RD STE C1

MAGNOLIA, TX 77354-7111

United States

If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any questions regarding returns, please contact us anytime at info@ucarwhoosale.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)

• Custom products (such as special orders or personalized items)

• Personal care goods (such as beauty products)

• Hazardous materials, flammable liquids, or gases

Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item on ucarwhoosale.com.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days.

Please note that it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please reach out to us at info@ucarwhoosale.com or +44 7445143123.

Contact & Business Information

• Company Name: UCAR WHOOSALE LTD

• Website: ucarwhoosale.com

• Email: info@ucarwhoosale.com

• Phone: +44 7445143123

• Return Address (US Warehouse): 28408 SWEETGUM RD STE C1, MAGNOLIA, TX 77354-7111, United States

• Registered Business Address (UK): 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom